Privacy Policy

buddy.art operates the website https://buddy.art and is a company based in Sweden, registered with the organization number 559295-4449. Our registered address is KIVRA: 559295-4449, SE-106 31 Stockholm, Sweden. This privacy policy outlines the methods we use to collect, manage, and protect your personal information.

This privacy policy became effective on February 23, 2023, and was last updated on February 28, 2024.

Information We Collect

The information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

"Voluntarily provided" information refers to any information you consciously and actively provide us when using or participating in any of our services and promotions.

"Automatically collected" information refers to any information automatically sent by your devices when you access our products and services.

Log Information

When you visit our website, our servers may automatically log standard data provided by your web browser. This may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the website, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information related to the problem. You may or may not receive notice of such errors, even at the moment they occur, that they have occurred, or what the nature of the error is.

Be aware that while this information may not identify you personally, it may be possible to combine it with other data to personally identify individual persons.

Device Information

When you visit our website or interact with our services, we may automatically collect information about your device, such as:

  • Device Type
  • Operating System
  • Geolocation data

The data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

User-Generated Content

We consider "user-generated content" to be materials (text, image, and/or video content) voluntarily provided by our users for the purpose of publication, processing, or use on our platform. All user-generated content is associated with the account or email address used to submit the material.

Please be aware that any content you submit for the purpose of publication will become public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.

Transaction Data

Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data, and other metrics, as well as other types of information, created or generated, as users interact with our services.

Collection and Use of Personal Information

We may collect personal information from you when you do any of the following on our website:

  • Purchase a subscription
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or similar technologies
  • When you mention us on social media

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, if you provide us with your location, we may combine this with general information about currency and language to provide you with an enhanced experience of our website and service.

Protection of Your Personal Data

When we collect and process personal information, and while we retain this information, we will protect it using commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, be advised that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

You are responsible for choosing a password and its overall security strength, ensuring the security of your own information within the framework of our services. For example, by ensuring that you do not make your personal information publicly available through our platform.

How Long Your Personal Data Is Stored

We retain your personal information only for as long as we need. This time period may depend on what we use your information for, in accordance with this privacy policy. For example, if you have provided us with personal information, such as an email address when contacting us regarding a specific query, we may retain this information for the duration your query remains open and for our own records so we can effectively handle similar queries in the future. If your personal information is no longer needed for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information to comply with a legal, accounting, or reporting obligation or for archival purposes in the public interest, scientific or historical research purposes, or statistical purposes.

Children's Privacy

We do not target any of our products or services directly to children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Data to Third Parties

We may disclose personal information to:

  • a parent company, subsidiary, or an affiliate of our company
  • third-party service providers to enable them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, error loggers, maintenance or problem-solving providers, and payment system operators
  • our employees and/or related entities
  • our existing or potential business partners
  • credit reporting agencies and courts if you fail to pay for goods or services we have provided to you
  • courts and law enforcement agencies, as required by law, in connection with actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights
  • third parties that assist us in providing information, products, services, or direct marketing to you
  • an entity that purchases, or to which we transfer all or substantially all of our assets and business

Third parties that we currently use include:

  • Firebase - user authentication, database, and file storage
  • Mailjet - transactional emails and newsletters
  • Stripe - payment services
  • Vercel - web hosting and analytics

International Transfers of Personal Data

The personal information we collect is stored and/or processed in Belgium, Germany, and Sweden, or where we or our partners, subsidiaries, and third-party providers maintain facilities.

The countries where we store, process, or transfer your personal information may not have the same data protection laws as the country in which you originally provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Control Over Your Personal Data

Your choice: By providing personal information to us, you understand that we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You are not obligated to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about someone else, you assure and warrant that you have that person's consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or outdated.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a specific service or offer (e.g., processing transaction data), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, outlining the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority regarding your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

Business Transactions

If we or our assets are acquired, or in the unlikely event that we go bankrupt, we would include data, including your personal information, among the assets transferred to the parties who acquire us. You acknowledge that such transfers may occur, and that the parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information in accordance with this policy, which they will be obliged to adopt since it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external websites that are not operated by us. Please be aware that we do not have control over the content and policies of these websites and cannot accept responsibility or liability for their respective privacy practices.

Updates to This Policy

We reserve the right to update our privacy policy as necessary, to reflect changes in how we conduct our business, comply with current practices, or adapt to new laws and regulations. Any changes to the policy will be notified and published at the same URL where this policy is available.

Should legislation require it, we will ensure that we obtain your consent or offer you the option to either accept the new terms or opt-out, depending on the changes proposed for the use of your personal information.

Additional Information According to the General Data Protection Regulation (GDPR) (EU)

Data Controller / Data Processor

The GDPR distinguishes between organizations that process personal data for their own purposes (known as "data controllers") and organizations that process personal data on behalf of other organizations (known as "data processors"). We, buddy.art, located at the address provided in our "Contact Us" section, are a Data Controller with respect to the personal data you provide to us.

We will only collect and use your personal data when there is a legal basis for doing so. In such instances, we assure that the collection and use occur in accordance with the law, fairly, and transparently. For situations where your consent is requested to process your personal data, and you have not reached the age of 16, we will instead seek consent from your parent or legal guardian to continue processing your data for the intended purpose.

Our legal bases depend on the services you use and how you use them. This means that we only collect and use your information on the following grounds:

Where you give us consent to collect and use your personal data for a specific purpose, you may withdraw your consent at any time using the tools we provide. However, this will not affect any use of your information that has already taken place. When you contact us, you may consent to your name and email address being used so we can respond to your inquiry. Although you can request that we remove your contact details at any time, we cannot recall any email we have already sent. If you have further questions about how to withdraw your consent, please feel free to contact us using the details provided in the last section of this privacy policy.

Performance of a Contract or Transaction

Where you have entered into a contract or transaction with us, or to take preparatory steps before we enter into a contract or transaction with you. For example, if you purchase a product, service, or subscription from us, we may need to use your personal and payment information to process and deliver your order.

Our Legitimate Interests

Where we determine it is necessary for our legitimate interests, such as to provide, operate, improve, and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, market analysis, and measures taken to protect our legal rights and interests.

Compliance with Law

In some cases, we may have a legal obligation to use or retain your personal data. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have further questions about how we retain personal data to comply with the law, please feel free to contact us using the details provided in the last section of this privacy policy.

International Transfers Outside the European Economic Area (EEA)

We will ensure that any transfer of personal data from countries within the European Economic Area (EEA) to countries outside the EEA is protected by appropriate safeguards, such as by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Data Transfer and Deletion of Your Personal Data

At buddy.art, we give you the opportunity to control your personal data. You can exercise your rights by following these steps:

  1. Log into your account.
  2. Navigate to Account Settings and select "Download or delete your data." Here, you have the following options:
    • Download your data: You can request a copy of all personal information that buddy.art holds about you. We aim to provide this information in CSV format or another easily readable machine format to facilitate further use or transfer to a third party.
    • Delete your account: If you wish, you can permanently delete your account and all associated personal data from buddy.art. Please note that deleting your account is final and cannot be undone. Once the account is deleted, we cannot restore your account or your data.

Important to note: Before choosing to delete your account, consider that this action is final and irreversible. We will not be able to restore your account or your data if you change your mind in the future.

If you decide to delete your personal information, we will inform you how this affects your use of our website or our products and services. There may be certain legal reasons that exempt the right to deletion, which we will explain if applicable. After you have chosen to delete your account, we will proceed with the deletion within 30 days. Remember that certain information, which has been made public at least once, may continue to remain with third parties like search engines, despite deletion from our services.

Contact buddy.art

For any questions or concerns regarding your privacy, you can contact us using the following details:

Postal:
KIVRA: 559295-4449, SE-106 31 Stockholm, Sweden

Email:
registrator@buddy.art